Question 1

How do I create my first production?

Accepted Answer

After signing up and logging in, click 'Create Production' from your dashboard. Enter the production title, description, and custodian information. Once created, you can add scenes and invite talent to begin the compliance workflow.

Question 2

How do I invite talent to complete verification?

Accepted Answer

Inside a scene, click 'Invite Talent' and enter the performer's name and email. They'll receive a secure magic link to complete ID verification, sign documents, and record video consent. You can track their progress in real-time from your dashboard.

Question 3

What happens after talent completes their forms?

Accepted Answer

Once talent submits their ID verification and signs all required documents, our system processes the verification with bank-grade ID authentication and face matching. You'll be notified when everything is approved, and you can download the complete compliance report as a PDF.

Question 4

Can I manage multiple productions at once?

Accepted Answer

Yes! Your dashboard displays all active productions and scenes. You can switch between productions, manage different talent rosters, and track compliance status across all your projects from one central location.

Question 5

What are 2257 record-keeping requirements?

Accepted Answer

Federal law 18 U.S.C. § 2257 requires producers of sexually explicit content to maintain records proving all performers were 18+ at the time of filming. This includes a copy of government-issued ID, model release forms, and accurate production records stored by a custodian of records for at least 7 years.

Question 6

What documents do I need for each performer?

Accepted Answer

For each performer, you need: (1) A copy of their government-issued photo ID, (2) A signed model release (PIW form), (3) ID verification with face matching, (4) Pre-shoot video consent (recommended), and (5) Any additional scene-specific documents your production requires.

Question 7

How long are records stored?

Accepted Answer

By law, 2257 records must be kept for at least 7 years. Easy2257 stores all your compliance records securely in the cloud with enterprise-grade encryption. You maintain full access to download, export, or update records at any time during your subscription.

Question 8

Can I try it before subscribing?

Accepted Answer

Yes! Solo creators can start at $10/mo with the Solo Creator plan. For collaborative content, you can purchase a single scene for $39.95/scene with no subscription commitment. Both include full COR service and encrypted storage.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through a PCI DSS Level 1 payment processor. Card numbers never touch our servers.

Question 10

What are Mastercard AN 5196 and Visa VIRP?

Accepted Answer

Mastercard AN 5196 and Visa's VIRP (Visa Integrity Risk Program) are card-network compliance programs requiring adult content platforms to collect performer-signed model releases, operate a depicted-person removal portal with strict SLA deadlines, and submit monthly acquirer compliance reports. Easy2257 satisfies all three requirements automatically.

Question 11

Do I need a performer-signed model release?

Accepted Answer

Yes. Mastercard AN 5196 and Visa VIRP require a written consent agreement signed by every performer before content is published. Easy2257 collects performer-signed model releases as part of the scene workflow. A scene cannot be closed until all talent have signed.

Question 12

What is the depicted-person removal portal?

Accepted Answer

Easy2257's removal portal (easy2257.com/report/removal) allows anyone depicted in content to request removal without an account. SLA deadlines enforced: 48 hours for TAKE IT DOWN Act / NCII requests, 72 hours for state NCII laws, 7 business days for Mastercard AN 5196 / DMCA requests. Breached requests are automatically escalated.

Question 13

What are monthly acquirer compliance reports?

Accepted Answer

Required by Mastercard AN 5196 and Visa VIRP, these monthly reports summarize flagged content, removal actions, model releases, and scenes for your payment acquirer. Easy2257 auto-generates them on the 2nd of each month, stores them SHA-256 verified, and emails them to you. Downloadable from your profile under Acquirer Reports.

Frequently Asked Questions

Getting Started

How do I create my first production?

How do I invite talent to complete verification?

What happens after talent completes their forms?

Can I manage multiple productions at once?

Legal Compliance

Pricing & Billing

Still have questions?